SHIPPING & RETURNS

All shipping costs and handling fees are included in the price of the product for your convenience. You pay one price, and we handle the rest.

We ship worldwide using premium carriers to ensure your Cold Trap gear arrives in perfect condition. Standard processing time is 2-5 business days, with delivery times varying by location.

Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey.

We do not accept product returns or refunds.

We take great care to ensure our products look exactly as shown in our photos. Every item is crafted with precision and photographed accurately to represent what you'll receive.

Before making your purchase, we encourage you to review all product images, descriptions, size guides, and care instructions carefully.

Have questions about a product before buying? We're here to help.

Reach out to us on our social media platforms:

• Instagram: We reply within 24 hours, usually much faster
• Telegram: We reply within 24 hours, usually much faster
• Discord: We reply within 24 hours, usually much faster

We try to process your request ASAP and typically respond much faster than 24 hours. Our team is committed to providing you with all the information you need to make an informed purchase.